The Switch Talent Hunt

WhatsApp eCommerce: 19 Use Cases to Personalize Customer Experience WhatsApp chatbot for e-commerce can also be utilized for a better product delivery experience. Consumers can simply share their location on WhatsApp chat, making the process of delivery easy and interface is extremely simple to use as users can…

What Is an Insurance Chatbot? +Use Cases, Examples Existing chatbots can answer inquiries and handle service requests (related to policy or scheme status, issue of statements, processing reinstatement quotes, or even submission of low-value claims). Of these, inquiries or requests for a quote for a new policy, reinstatement…

Big Data and Natural Language Processing NLP helps organizations process vast quantities of data to streamline and automate operations, empower smarter decision-making, and improve customer satisfaction. NLP also pairs with optical character recognition (OCR) software, which translates scanned images of text into editable content. NLP can enrich the…

11 Insurance Chatbot Use Cases Why Providers Need AI Now Quickly provide quotes and pricing, check coverage, claims processing, and handle policy-related issues. Beyond customer-facing chatbots, insurance providers can deploy chatbots to manage broker relationships. Chatbots can answer queries, especially if they are facing complex client inquiries or…